How to Order
Online
To order online, simply choose the items you wish to purchase and add them, individually, to your Shopping Cart. Then you can click on the Shopping Cart at the top of the screen and proceed to checkout from there.
If you do not wish to order online, you may also order by telephone or by mail.
By Telephone
(855) 508-5511
FOR CREDIT CARD ORDERS ONLY
(MasterCard, VISA, American Express, Discover)
You can call in your order Monday-Friday, 8:00 a.m.- 9 p.m. and Saturday and Sunday, 9 a.m.- 5 p.m. CST. Please have the quantity of each item and the eight-digit item number ready, along with your credit card account number, expiration date and security code (the 3- or 4-digit number usually found on the back of the card in the signature strip).
By Mail
To order our products by mail, simply write down the quantity and the eight-digit item number for each product, along with the title and the price. Include the proper shipping & handling charges (see "Shipping Information" below), and local sales tax if you live in Minnesota or Wisconsin. Be sure to write as neatly as possible so that we can fill your order correctly.
Mail to:
WillisPianoMusic.com
Order Processing
P.O. Box 13819
Milwaukee, WI 53213
Shipping Information
To find rates for available shipping options, please select your country. United States customers, please also select your state or territory.
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Expedited orders (next-day, 2-day, and 3-day) must be submitted by 11:00 am CST, Monday through Friday, to ensure prompt delivery.
Customer Service
For questions regarding your order or shipping, please e-mail us at custserv@willispianomusic.com or call us toll-free at (855) 508-5511 between 8:00 a.m. and 9:00 p.m. CST Monday through Friday and Sat. & Sun. 9:00 a.m. - 5:00 p.m. CST. For questions about our products, please e-mail us at info@willispianomusic.com or call us toll-free at (855) 508-5511 (Mon.-Fri., 8:00 a.m. - 9:00 p.m. and Sat. & Sun. 9:00 a.m. - 5:00 p.m. CST).
For technical questions or problems with our website, please e-mail us at support@willispianomusic.com
Money Back Guarantee
If for some reason you are not satisfied with any of the items you order from this site, simply return them in good condition within 30 days for a full refund! That's how sure we are that you will enjoy our products.